Privacy Policy

Last updated: 10/1/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

  • Personal Information: Name, email address, phone number
  • Payment Information: Billing address, payment method (processed securely by Razorpay)
  • Usage Data: How you interact with our products and services
  • Communication Data: Records of your communications with us

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process payments and deliver digital products
  • Provide customer support and respond to inquiries
  • Send important updates about your purchases
  • Improve our products and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Payment Processing: We share payment information with Razorpay for transaction processing
  • Email Services: We use Resend for sending confirmation and support emails
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment processing is handled securely by Razorpay, and we do not store credit card information on our servers.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain customer data for 3 years after the last interaction.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. These technologies help us understand how you use our services and improve our offerings. You can control cookie settings through your browser preferences.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a structured format
  • Objection: Object to processing of your personal information

8. Third-Party Services

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@agorazo.shop
Privacy Officer: privacy@agorazo.shop
Website: https://agorazo.shop